Start with the market brief
Explain who buys the product, how it is used, which brands or grades are referenced, typical order sizes, and the reason for seeking another supply option.
Share the customer segment, product scope, reference grades, documents, packaging, expected demand, destination, and commercial requirements.
Review inputs
Explain who buys the product, how it is used, which brands or grades are referenced, typical order sizes, and the reason for seeking another supply option.
Before offering a product, confirm technical and safety documents, samples, batch records, packaging, shelf life, lead time, transport constraints, and local import responsibilities.
English communication can coordinate the enquiry and available information. Local regulatory interpretation, field service, inventory, or exclusivity should not be assumed unless separately agreed.
Product matching and commercial review depend on the application, current reference, document requirements, quantity and destination.
Provide the product category or reference grade, application, materials or substrates, expected quantity, packaging preference, destination country, required documents, and desired timing.
Sample and trial-order options depend on the product, supplier, transport restrictions, and destination. Include the test purpose and requested quantity so feasibility can be checked.
Possible shipment routes depend on product origin, dangerous-goods status, order size, and destination requirements. Routing, documents, and Incoterms should be confirmed for each quotation.
Share the application, product reference, documents, quantity and destination currently available.